Specified Commercial Transactions Act Notice

Required Fees Other Than the Product Price
- Domestic Shipping Fees in Japan: Customer Paid (For purchases under ¥50,000)
- Credit Card Fees: Customer Paid
- Bank Transfer Fees: Customer Paid

Payment Period

Within 7 business days of order placement

If we do not receive payment confirmation within 7 days of receiving a delivery notice for your ordered item,
we regret to inform you that your order may be automatically canceled.
(This does not apply to pre-orders due to out-of-stock items.)

How to Order

Please use our online shop's shopping cart.

Our online store operates based on inventory from our physical stores and manufacturers.
As a result, the inventory status on the product page does not reflect the most up-to-date information.
As a result, items may be sold out even if they are available for order placement.

Please note.

For orders that are in stock at our physical stores,
we will arrange for shipment as soon as we confirm your order.
If we need to order from the manufacturer, it may take some time after your order is confirmed.
Note: While we regularly update our inventory, please note that we may decline your order if the item you ordered is sold out at our physical store or the manufacturer and is not scheduled to be restocked.

Closed Days
Please note that we may not be able to respond to inquiries regarding stock availability on Saturdays, Sundays, holidays, the New Year's holiday period, and special closing days.

Sales Office
Business Hours
Weekdays: 10:00 AM - 12:00 PM / 1:00 PM - 5:00 PM
Closed Days: Saturdays, Sundays, holidays, the New Year's holiday period, and special closing days

Product Delivery Period

- After placing your order, you will receive an automatic email confirming your order.
- After payment is confirmed, your item will be shipped within 3 business days if it is in stock.

Estimated Delivery Times
◆ One day after shipping or two days after shipping
○ Kansai Region (Hyogo Prefecture, Osaka Prefecture, Kyoto Prefecture, Shiga Prefecture, Nara Prefecture, Wakayama Prefecture)
○ Tokai Region (Aichi Prefecture, Shizuoka Prefecture, Gifu Prefecture, Mie Prefecture)
○ Kanto Region (Tokyo Prefecture, Kanagawa Prefecture, Chiba Prefecture, Saitama Prefecture, Gunma Prefecture, Tochigi Prefecture, Yamanashi Prefecture)
○ Hokuriku Region (Ishikawa Prefecture, Fukui Prefecture, Toyama Prefecture)
○ Shinetsu Region (Niigata Prefecture, Nagano Prefecture)
○ Southern Tohoku Region (Miyagi Prefecture, Fukushima Prefecture)
○ Chugoku Region (Hiroshima Prefecture, Okayama Prefecture, Tottori Prefecture, Shimane Prefecture, Yamaguchi Prefecture)
○ Shikoku Region (Kagawa Prefecture, Ehime Prefecture, Tokushima Prefecture, Kochi Prefecture) )
○ Kyushu Region (Fukuoka, Saga, Oita, Nagasaki, Miyazaki, Kumamoto, Kagoshima Prefectures)
○ Hokkaido Region (Airmail → Sapporo City only / Shipping date → 2 days after the next day if shipped on a Saturday)
(Excluding some remote islands and other areas)

◆ Approximately 2-3 days from the date of shipment
○ Southern Tohoku Region (Yamagata Prefecture)
○ Northern Tohoku Region (Iwate, Aomori, Akita Prefectures)
○ Hokkaido Region Airmail (Southern, Central, Eastern, and Northern Hokkaido)
○ Okinawa Prefecture and other remote islands

[Note]
Even if you specify a delivery time in the cart, there are some areas where delivery time cannot be specified.
Thank you for your understanding.

About After Shipping
If you are absent for an extended period of time, refuse to accept your order, or refuse to pay the cash-on-delivery fee after your order has been shipped,
we will treat it as a prank order and legally charge you the round-trip shipping fee plus handling fees for the product.
Please note that we may refuse to accept your order from us again.

Payment Methods

Bank Transfer, Credit Card

Returns & Exchanges

- If your product is defective, damaged, or incorrectly shipped, please contact us by email within 7 days of receiving the product.
- Because leather is a natural material and is very delicate and easily scratched, we cannot accept returns or exchanges unless the defect is our fault.
- Colors may vary depending on your monitor settings. Please note that the product image may differ slightly from the actual color.
- Differences in color, texture, or appearance of the product will not be considered a defect on our part.
- If you would like more information about a product, please contact us before purchasing and we will assist you.
- We cannot accept complaints regarding the characteristics of leather, so please understand the characteristics of natural leather before placing your order.

Privacy Policy

We recognize the importance of protecting personally identifiable information (hereinafter referred to as "personal information"),
and believe that properly managing such information is an important responsibility. Therefore, we will implement the following initiatives.

Purpose of Use
Personal information provided by customers may be used for the following purposes.
- To contact you in connection with your use of our services via mail, telephone, email, facsimile, etc.
- To provide you with information about the products and services we offer
- These purposes of use will be made public by posting our Personal Information Protection Policy on our website, etc.
We will not use your personal information beyond the scope necessary to achieve the above purposes of use.

Regarding the Handling of Personal Information
We comply with all laws and regulations related to personal information, appoint a personal information manager,
strive to properly manage personal information, and thoroughly inform our employees about personal information protection.

Regarding the Collection of Personal Information
We will strictly manage the personal information entrusted to us by our customers.
We will take reasonable security measures to prevent unauthorized access, loss, tampering, leakage, and other risks to the personal information we have received.

Regarding Provision to Third Parties
Customer information entrusted to us by our customers will not be provided to third parties without the customer's consent, except when there is a legitimate reason, such as when we outsource the handling to an external contractor for reasons such as facilitating business operations.
However, this does not apply in the following cases.

1. When required by law

2. When it is necessary to protect the life, body, or property of an individual, and it is difficult to obtain the individual's consent.

3. When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the individual's consent.

4. When it is necessary to cooperate with a national or local government agency, or a person commissioned by either of them, in carrying out duties prescribed by law, and obtaining the individual's consent would likely hinder the performance of such duties.

Review of Personal Information Protection Policy
We will comply with Japanese laws, regulations, and other standards regarding the protection of personal information, and will continually review and strive to improve the contents of this policy.

Any changes to this policy will take effect from the time they are made.

Disclosure of Information
You may request disclosure of your personal information held by us.
When requesting disclosure, you will be required to submit identification, etc.

Requests for such disclosure will be handled in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.

Personal Information Inquiries
If you would like to confirm, correct, or delete your personal information, please contact us and we will respond promptly and appropriately.

Store Name: Nishikawa Shoten Co., Ltd.
Address: 3-4-9 Daikoku, Naniwa-ku, Osaka 556-0014

Tel: 06-6649-0566
Email: store@nishikawashoten.com